Delivery and Returns
At Kidamajig, we think amazing customer service is key. We try to turn around your orders as quickly as possible, and are available to answer your queries via email or Instagram.
Delivery
U.K.
Orders under £20 - £3.50 Second Class
Parcels up to 2kgs - £4.70 signed for
Orders weighing over 2kgs - £9.99 Generally sent via Royal Mail Medium Parcel, signed for. If we can find a cheaper shipping method we will use this then refund you the difference.
All UK orders will be sent via Royal Mail.
If you need it quicker, please get in touch.
All orders will be posted within 1 week after order is received.
Please make sure all details are entered correctly as we cannot be held responsible for any incorrect information and/or deliveries.
LOST PARCELS
If you are waiting on a parcel or are worried it has got lost please get in touch.
Returns
Please note, all the clothes listed are preloved. Please take care to look at the photos and read the description of the item if you want an idea of the 'wear' it has already had. If you have any questions about the quality of an item, please get in touch prior to purchase, we will be happy to assist.
You have 7 days from receipt to return the item/s unworn and in original packaging. Please email us and state the reason for return. We will provide you with the returns address.
Refunds (P&P not included) will be issued providing the terms are met. The buyer is responsible for return P&P. We suggest items are returned signed for as we will not be held responsible for missing returns.
Once returns have been received and checked by us we will issue a refund within 5-7 days via the original payment method.